Technology Integration

At Park Shore Pharmacon, we believe the future of long-term care pharmacy lies in blending advanced technology with compassionate, resident-focused care. Our commitment to Technology Integration ensures every facility—from I/DD waiver group homes and intermediate care facilities to behavioral health homes and assisted living communities—benefits from modern tools that streamline medication management, enhance compliance, and improve care continuity.. Our commitment to Technology Integration ensures that every facility we serve benefits from the most modern tools available to streamline medication management, improve compliance, and enhance the continuity of care.

The nation is pushing healthcare providers away from paper-based practices that isolate data and toward shared, integrated systems. We know this transition can be challenging, and Park Shore Pharmacon is committed to guiding every partner through this journey with hands-on support, education, and seamless system integration.

From e-prescribing to real-time delivery tracking, our integrated systems help long-term care providers achieve higher levels of accuracy, efficiency, and regulatory readiness. Whether you’re launching a new facility, upgrading your EHR platform, or searching for ways to unify pharmacy and care team communication, Park Shore Pharmacon delivers cutting-edge solutions to meet your needs.

We are more than a pharmacy—we are your clinical technology partner.

eMAR, EHR Startups and/or Upgrades: Streamlining Medication Workflows

At Park Shore Pharmacon, our Technology Integration Services are designed to enhance efficiency and accuracy across your facility’s medication and health record systems. We specialize in seamless integration with Electronic Medication Administration Records (eMAR) and Electronic Health Records (EHR), ensuring that your team can manage resident care with confidence and clarity. Whether you’re a newly licensed facility needing start-up support or an established operation looking to upgrade your existing systems, our experienced team provides personalized guidance every step of the way. From initial setup to full-scale implementation, we help streamline your workflows and improve communication between pharmacy and care staff.

Our team ensures smooth data transfers and accurate alignment between pharmacy and facility platforms. This results in fewer medication errors, real-time documentation, and improved staff productivity.

Benefits include:

  • Automated syncing of medication orders

  • Real-time med pass recording

  • Integration with physician order entry

  • Reduced paperwork and audit risk

Whether you’re starting fresh or optimizing an existing system, we guide you through the entire implementation process.

QuickMar Pharmacy Certified: Effortless Communication and Compliance

As a QuickMar Pharmacy Certified provider, Park Shore Pharmacon is fully prepared to integrate seamlessly with your facility’s existing QuickMar system. QuickMar is widely trusted by long-term care providers for its intuitive design, real-time order processing, and powerful documentation tools. Our integration ensures smooth coordination between your care staff and our pharmacy team, minimizing medication errors and improving workflow efficiency. From medication administration records to compliance tracking, QuickMar’s robust platform—combined with Park Shore’s expertise—helps simplify audits and enhance resident safety. We work closely with your staff to ensure a hassle-free setup and ongoing support for optimal performance and compliance.

Technology Integration with QuickMar includes:

  • Digital medication updates and deletions

  • Instant physician order sheet (POS) access

  • Built-in MARs for staff med passes

  • Survey-ready compliance reporting

QuickMar compatibility ensures your team can stay focused on resident care and daily routines instead of manually managing paper documentation.

Support for Extended Care Professional and Other Systems

At Park Shore Pharmacon, we understand that every facility operates differently—and that includes the technology they use. That’s why we offer flexible Technology Integration solutions that support a wide range of long-term care software platforms, including Extended Care Professional (ECP) and others. Our team works closely with your staff to ensure a smooth and efficient connection between our pharmacy services and your electronic health records or medication administration systems. Whether you’re managing a small group home or a large-scale facility, our goal is to streamline communication, reduce errors, and make the medication management process as seamless and accurate as possible.

Our team:

  • Configures initial system connections

  • Manages HL7 feeds and system syncs

  • Assists with training and onboarding

  • Offers custom reporting features

Extended Care Professional users enjoy streamlined communication with our pharmacy, ensuring timely updates and fewer medication discrepancies.

PointClickCare: Enterprise-Ready Integration for Complex Facilities

PointClickCare is one of the most trusted and widely adopted platforms in the senior living and long-term care industry. At Park Shore Pharmacon, we’ve built full integration with PointClickCare into our pharmacy systems to offer long-term care providers a seamless, efficient, and intelligent solution for medication management.

Our integration with PointClickCare is designed to eliminate redundant workflows and enhance clinical accuracy—especially valuable for larger, multisite operations that rely on enterprise-level performance and regulatory compliance.

When your facility partners with Park Shore Pharmacon, you benefit from:

  • Real-Time Order Verification
    Medication orders entered into the system are transmitted and verified instantly, reducing turnaround times and minimizing delays in resident medication administration and care coordination.

  • Automatic eMAR Updates
    Our system syncs directly with PointClickCare’s electronic Medication Administration Records (eMAR), keeping medication schedules accurate and up-to-date without the need for manual input.

  • Comprehensive Medication Profiles
    Each resident’s medication history, active prescriptions, and clinical notes are available in one place—streamlining documentation and care planning.

  • Simplified Audit Tracking
    Our automated documentation and real-time updates simplify regulatory audits, giving you a clear, trackable log of every medication-related transaction.

This advanced level of integration empowers facilities to operate with higher precision, improve interdisciplinary communication, and maintain compliance with state and federal standards. Whether you’re managing a single skilled nursing facility or an enterprise-level senior living network, our PointClickCare integration enhances workflow efficiency while reducing risk.

At Park Shore Pharmacon, we don’t just adapt to your systems—we enhance them. Let us help you take full advantage of the technology you already trust.

Sigmacare and Many More: Flexible Technology for Every Facility

At Park Shore Pharmacon, we understand that technology plays a vital role in modern long-term care. That’s why we’ve built our pharmacy services to seamlessly integrate with a wide variety of electronic health record (EHR) and medication administration platforms—ensuring that your facility experiences a smooth, efficient, and error-resistant workflow.

Sigmacare users, in particular, can take full advantage of our robust Technology Integration capabilities. Our experienced IT team collaborates directly with your system administrators to enable accurate, real-time exchange of medication data, physician orders, and administrative updates. This means fewer manual entries, reduced risk of transcription errors, and improved medication safety across your facility.

In addition to Sigmacare, Park Shore Pharmacon proudly integrates with many of the industry’s most trusted long-term care platforms, including:

  • MatrixCare

  • ECS (Extended Care Solutions)

  • ALIS (Assisted Living Intelligent Solutions)

  • Medtelligent

  • And many others

We know that no two care models are exactly alike. Whether you’re operating a skilled nursing facility, assisted living center, or group home, we customize our data-sharing protocols to align with your specific workflow, staffing model, and operational preferences. From medication order syncing to refill updates and automated MAR (Medication Administration Record) support, our integration process is designed to reduce inefficiencies and help caregivers spend more time focused on resident care.

At Park Shore Pharmacon, our mission is not only to provide reliable pharmaceutical services—but also to be a technology partner you can depend on. Our customized integration schedules, secure data exchange pathways, and responsive IT support ensure that your facility stays ahead of evolving healthcare demands without sacrificing accuracy, compliance, or care quality.

Let us streamline your medication management with smart, scalable technology solutions.

HL7 Interface: Connecting Systems with Universal Language

The HL7 Interface is a core part of our Technology Integration strategy. This standardized data-sharing protocol allows Park Shore Pharmacon to connect with a wide range of EHR and eMAR systems across the healthcare continuum.

At Park Shore Pharmacon, we utilize HL7 (Health Level Seven) standards to ensure smooth, accurate, and secure communication between your facility’s health information systems and our pharmacy services. HL7 enables the real-time exchange of clinical data, making medication management more efficient and error-free for both care teams and providers.

Through HL7 integration, we deliver real-time updates on medication orders, ensuring that any changes—whether new prescriptions, dosage adjustments, or discontinued meds—are instantly reflected in both our system and yours. This real-time communication eliminates the lag time between physician orders and pharmacy fulfillment, greatly reducing the risk of delays or miscommunication.

Additionally, HL7 supports error-free physician-to-pharmacy communication by creating a direct, automated data pathway that removes the need for manual entry. This not only reduces transcription errors but also strengthens overall resident safety.

Our system promotes data uniformity, allowing for consistent, standardized records that can be easily used across various platforms. This improves the accuracy of reports, audits, and compliance documentation—making day-to-day operations smoother and more transparent.

Most importantly, HL7 enhances interoperability between care providers, ensuring seamless coordination between physicians, nurses, and pharmacists. This level of integration allows for a more collaborative care environment and better outcomes for the residents you serve.

No matter what systems you’re using, HL7 helps us make them talk to each other.

E-FORCSE® Reporting: Controlled Substance Compliance

At Park Shore Pharmacon, we take resident safety, provider accountability, and legal compliance seriously. As part of our commitment to responsible pharmaceutical care, we integrate with E-FORCSE®—Florida’s Prescription Drug Monitoring Program (PDMP)—to track and monitor the dispensing of controlled substances throughout the state.

E-FORCSE® (Electronic-Florida Online Reporting of Controlled Substances Evaluation Program) is a statewide system designed to reduce prescription drug abuse, diversion, and misuse. Our Technology Integration with this platform allows us to automatically report controlled substance prescriptions in real-time, providing immediate visibility into the dispensing of Schedule II through V medications.

This integration serves multiple critical functions. First, it helps prevent duplicate or overlapping prescriptions by alerting providers and pharmacists to potential conflicts or red flags in a resident’s prescription history. This proactive measure is especially important in long-term care environments, where residents may be on multiple medications and under the care of various practitioners.

Second, E-FORCSE® reporting promotes safer prescribing practices, especially for residents considered high-risk due to complex medical conditions or prior substance use. By having access to a complete, up-to-date medication profile, providers can make more informed decisions and avoid unintended harm.

Third, this automated system ensures full compliance with Florida’s state-mandated reporting guidelines, relieving your facility of the burden of manual data entry or delayed updates.

Ultimately, Park Shore’s integration with E-FORCSE® adds an essential layer of oversight and transparency to your medication program. It protects residents from potential medication misuse, supports providers in delivering safe and ethical care, and ensures your facility meets the latest regulatory standards—without added complexity.

With Park Shore Pharmacon, your pharmacy partner isn’t just dispensing medications—we’re actively working to create a safer, smarter long-term care system for everyone involved.

Microsoft Professional Suite: Powering Secure Communication

At Park Shore Pharmacon, we understand that reliable communication and information security are just as critical as accurate medication delivery. That’s why behind the scenes, we rely on the Microsoft Professional Suite to power our internal operations and external communications. This trusted technology backbone helps us maintain the high standards our partners expect—ensuring that every interaction is secure, efficient, and scalable.

By leveraging Microsoft’s suite of tools, we provide HIPAA-compliant email platforms that protect sensitive resident information and meet stringent privacy regulations. Whether communicating with physicians, facility staff, or vendors, our secure email environment ensures confidential data stays protected at all times.

Our teams also benefit from shared access to clinical documents through Microsoft SharePoint and OneDrive, which allow multiple departments to collaborate on real-time updates while maintaining version control and integrity. This capability streamlines workflows and improves coordination between pharmacy staff, billing teams, and clinical support.

We also use Microsoft Teams to support secure team collaboration, enabling live messaging, virtual meetings, and auditable communication trails—an essential component in environments where accountability and traceability matter.

When onboarding new facilities, our Microsoft-powered infrastructure makes the process seamless. Shared calendars, task lists, and documentation portals help us provide streamlined onboarding with minimal disruption to your operations.

Together, these tools enhance our overall Technology Integration services by improving communication clarity, reducing errors, and accelerating project completion across departments. By combining modern pharmacy automation with Microsoft’s enterprise-grade tools, Park Shore Pharmacon delivers not only dependable pharmaceutical care—but also a tech-enabled partnership that grows with your needs.

Whether you’re onboarding for the first time or expanding your service model, our Microsoft-powered infrastructure helps keep every step secure, efficient, and in sync with your care goals.

Technology Integration

Cloud-Based IT Infrastructure: Reliable, Secure, and Scalable

At Park Shore Pharmacon, we’ve built our entire pharmacy technology stack on a modern, cloud-based IT infrastructure. This forward-thinking approach allows us to deliver fast, reliable, and secure services to every long-term care facility we support. Cloud-based systems form the backbone of our pharmacy operations, offering significant advantages in performance, accessibility, and resilience.

One of the key benefits of our cloud-based infrastructure is uptime. With 99.9% uptime reliability, our partners experience consistent access to essential systems without interruptions. This ensures that medication data, refill requests, and resident records remain available around the clock, even during peak periods or system maintenance.

Our cloud environment also enables real-time access to medication records. Whether you’re reviewing a prescription update, checking inventory, or preparing for an audit, you can count on current, accurate data to be just a few clicks away. This real-time connectivity also supports remote prescription entry and monitoring, giving providers the flexibility to manage orders from virtually anywhere.

Another critical advantage is our ability to respond quickly in the event of an emergency. With built-in redundant backups and disaster recovery protocols, our cloud infrastructure allows us to restore data and resume operations much faster than traditional systems. This ensures continuity of care and peace of mind for both facility staff and residents.

By investing in secure, cloud-based technologies, Park Shore Pharmacon strengthens our ability to provide seamless technology integration solutions. Whether you’re using Sigmacare, MatrixCare, ALIS, or any other platform, our cloud infrastructure ensures that system connections remain stable, efficient, and protected.

In an industry where timeliness, accuracy, and data security are non-negotiable, our cloud-based foundation empowers us to deliver the kind of service your facility can rely on—day after day, without compromise.

Accepts Electronic Prescriptions — Surescripts Integration

Park Shore Pharmacon streamlines medication ordering by accepting electronic prescriptions through Surescripts, a nationally recognized platform for secure, real-time prescription transmission. This system allows healthcare providers to send prescriptions directly to our pharmacy electronically, eliminating the need for handwritten or faxed orders. By receiving orders instantly and accurately, we significantly reduce the risk of transcription errors and ensure faster processing and delivery of medications. Surescripts enhances communication between prescribers and our pharmacy team, supporting safer and more efficient resident care. This integration aligns with our commitment to leveraging advanced technology to improve service quality for the facilities and residents we serve.

Our Surescripts capabilities include:

  • Secure prescriber authentication

  • Instant prescription routing

  • Formulary checks before submission

  • Alerts for potential drug interactions

This level of integration significantly improves prescribing accuracy and accelerates time to treatment.

Florida SHOTS Registry: Immunization Tracking with Confidence

Immunization compliance is a key requirement in long-term care, especially for residents with complex medical histories. Park Shore Pharmacon is fully integrated with the Florida SHOTS Registry to provide real-time vaccination documentation.

Technology Integration with SHOTS includes:

  • Instant vaccine reporting

  • Pre-checks for existing immunization history

  • Automatic documentation updates

  • Enhanced compliance during surveys and inspections

This registry access gives facilities peace of mind knowing vaccine data is always up to date and readily accessible.

SoftWriters Platforms: Pharmacy-Centric Integration

SoftWriters is a recognized leader in pharmacy management systems, offering specialized tools that are purpose-built for long-term care pharmacy operations. At Park Shore Pharmacon, we rely on SoftWriters’ robust platforms to streamline our workflows, improve service delivery, and ensure seamless technology integration across every facility we serve.

The software supports a wide range of critical pharmacy functions that directly benefit both facility staff and residents. With advanced inventory management and tracking features, we’re able to monitor medication stock levels in real time, minimize waste, and ensure that every order is fulfilled accurately and on time. This visibility enhances our ability to plan and manage medication supply proactively.

One of the most valuable capabilities of SoftWriters is its automated cycle-fill scheduling. By aligning medication deliveries with your facility’s refill cycles, we reduce administrative workload and improve medication adherence. This automation helps staff focus more on care and less on paperwork or last-minute refill requests.

In addition, SoftWriters supports medication barcoding, which adds another layer of safety and verification to the dispensing process. This reduces the risk of errors during medication administration and enhances regulatory compliance.

Real-time delivery coordination is another essential feature. The platform allows us to schedule and track deliveries precisely, keeping your facility informed and prepared for incoming medications. Whether serving a small group home or a large multisite organization, our team uses this technology to deliver timely, reliable service.

Overall, our use of SoftWriters enables Park Shore Pharmacon to optimize every aspect of the pharmacy experience—from initial order entry and packaging to final delivery and documentation. It plays a key role in supporting our mission to provide safe, efficient, and personalized pharmacy services to long-term care facilities across Florida.

DeliveryTrack: Monitor Every Package in Real Time

At Park Shore Pharmacon, one of our most widely used and appreciated Technology Integration tools is DeliveryTrack—a platform designed to provide complete visibility into the prescription delivery process. In long-term care settings, knowing exactly when and where medications are delivered can make all the difference in resident care. DeliveryTrack bridges the gap between our warehouse operations and your facility’s front door, ensuring that your team is always informed and prepared.

With DeliveryTrack, facilities gain access to live GPS tracking, which allows staff to follow each delivery in real time. This feature helps care teams plan ahead for incoming medication shipments, reduces downtime, and ensures medications are received promptly. The platform also provides accurate delivery time estimates, giving staff a better understanding of when to expect each order.

To further enhance accountability, DeliveryTrack offers digital proof of receipt. Each delivery is electronically confirmed with a time stamp, signature capture, or photo verification. This not only streamlines documentation for your records but also helps resolve any delivery disputes quickly and efficiently.

If a delivery is delayed or missed, the system sends real-time alerts, allowing your staff to respond proactively. These alerts prevent unnecessary disruptions to care and give you the ability to address issues before they impact residents.

By integrating DeliveryTrack into our pharmacy services, Park Shore Pharmacon ensures your facility has full transparency into medication logistics. This platform strengthens communication between your care team and our delivery staff, reduces the likelihood of medication errors, and builds trust in the reliability of our services.

Whether you’re managing one location or multiple sites, DeliveryTrack simplifies delivery management and supports a higher level of coordination. It’s just one more way we’re using technology to bring efficiency, accountability, and peace of mind to the partners we serve across Florida.

Clozapine Registry: Specialized Monitoring Support

Clozapine requires close monitoring due to potential side effects. Park Shore Pharmacon offers full support through the Clozapine REMS registry as part of our clinical Technology Integration.

We manage:

  • Weekly blood count tracking

  • Physician and caregiver alerts

  • Compliance documentation

  • Registry communication updates

This ensures that residents receiving Clozapine are safely monitored and remain in compliance with federal requirements.

ShareFile Management: Seamless Document Exchange

Park Shore Pharmacon uses ShareFile Management to ensure secure and efficient document sharing with our partner facilities. This encrypted platform allows us to exchange sensitive information—such as compliance reports, billing documents, physician orders, and resident records—without compromising privacy or security. ShareFile is fully HIPAA-compliant and designed specifically for healthcare environments, making it a trusted solution for long-term care providers. With features like password-protected access, file version control, and audit tracking, we can streamline communication while protecting confidential data from unauthorized access. It’s one more way Park Shore Pharmacon prioritizes both operational efficiency and information security in every interaction.

ShareFile features:

  • Secure upload/download access

  • Access control and tracking

  • HIPAA-compliant data encryption

  • Fast document turnaround for audits

This is just one more way we support safe, efficient Technology Integration between pharmacy and facility.

Why Choose Park Shore Pharmacon for Technology Integration?

At Park Shore Pharmacon, technology integration isn’t just an added feature—it’s the foundation of how we operate. Every aspect of our pharmacy service has been thoughtfully designed to connect seamlessly with your systems, enhance clinical accuracy, and support your team from the moment of onboarding through daily operations. We believe that the best pharmacy partners are the ones who not only dispense medications but also improve how care is delivered through reliable, secure, and scalable technology.

Our technology infrastructure is fully scalable, meaning it can support facilities of all sizes—from small group homes to large, multisite organizations. No matter your size or structure, we adapt our systems to fit your environment and ensure uninterrupted service. We also build our integrations on nationally recognized healthcare data standards, including HL7, to promote interoperability, real-time updates, and error-free communication between your care team and our pharmacy.

More importantly, we don’t believe in one-size-fits-all solutions. Every facility has unique workflows and internal processes, which is why we tailor our technology setup to match your specific requirements. Whether it’s syncing with your preferred EHR platform, customizing reporting schedules, or setting up automated refill notifications, our team ensures that everything works the way your team needs it to.

Support doesn’t stop once the systems are live. Our in-house IT and clinical teams provide 24/7 support, training, and troubleshooting to keep everything running smoothly. We’re always just a call or message away.

With Park Shore Pharmacon, you get more than a pharmacy—you get a technology partner committed to improving care delivery, reducing errors, and making medication management simpler and more efficient for everyone on your team. From the first prescription to ongoing support, our technology integration aligns every dose, delivery, and document with your care standards.

Frequently Asked Questions (FAQs) about Technology Integration

  1. What is Technology Integration in a long-term care pharmacy?
    It’s the process of connecting pharmacy systems with facility platforms like eMARs, EHRs, and delivery tracking to improve medication accuracy, speed, and compliance.

  2. What software does Park Shore Pharmacon support?
    We integrate with QuickMar, PointClickCare, Extended Care Professional, Sigmacare, MatrixCare, and more.

  3. How does Park Shore Pharmacon handle e-prescriptions?
    We accept e-prescriptions via Surescripts and process them in real-time, ensuring safe and rapid fulfillment.

  4. Can you track medication deliveries digitally?
    Yes. We use DeliveryTrack to provide real-time tracking, proof of delivery, and digital confirmation for every order.

  5. Is the technology HIPAA-compliant?
    Absolutely. Our entire system—from ShareFile to Microsoft platforms—is encrypted and fully compliant with HIPAA and state privacy regulations.

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